Some Chase County residents urged to conserve water, schools remain closed

26 October 2023

CHASE COUNTY, Kan. (KSNW) — Water problems continue in Chase County. USD 284 Chase County Schools will remain closed on Thursday and Friday. Plus, there is now a request for customers of Chase County Rural Water, City of Cottonwood Falls and Strong City to conserve water.

The problems started with a water main break by the old baseball field on the north end of Cottonwood Falls. The break caused Strong City and Cottonwood Falls to be without water.


Semi rollover and hazmat call prompt ‘shelter in place’

The school district says the water is now on in Strong City, but it says Cottonwood Falls residents should not turn on the water yet. According to the school district, workers are flushing the system, and it will take time to get the lines pressurized.

The City of Strong City said customers of Chase County Rural Water, City of Cottonwood Falls and Strong City must conserve water.

As work continues to get your systems back on, your cooperation is needed. Use this water to boil for human consumption only, not for livestock. It is crucial that we CONSERVE WATER and allow the water mains and water tower to fill. This will help avoid more problems as the systems ‘charge’. Thank you for your cooperation.”

City of Strong City

The Kansas Department of Health and Environment issued a boil water advisory for:

Chase County Rural Water District No. 1 

City of Cottonwood Falls 

City of Strong City

The advisory will remain in effect until the KDHE declares the water is safe to drink. In the meantime, customers should take these precautions:

Boil water for one minute before drinking or food preparation, or use bottled water. 

Dispose of ice cubes, and do not use ice from a household automatic icemaker. 

If your tap water appears dirty, flush the water lines by letting the water run until it clears. 

Disinfect dishes and other food contact surfaces by immersion for at least one minute in clean tap water that contains one teaspoon of unscented household bleach per gallon of water. 

Water used for bathing does not generally need to be boiled. Supervision of children is necessary while bathing so that water is not ingested. Persons with cuts or severe rashes may wish to consult their physicians. 

Need help?

If you need support, please send an email to [email protected].

Thank you.